1 Reply Latest reply on May 28, 2017 11:34 PM by wobertc

    Lightroom Activation/Membership Problems

    nickpensa

      I have received Adobe Lightroom (in Disc/Boxed form) a couple years ago for Christmas. I always use it to edit my photos, but when I went on it tonight to edit, it is telling me I do not have a membership and that I need to purchase it or enter a serial number. I do not have the serial number still, but I have the disc. Is there anything I can do to get Lightroom back? I need it soon and this is extremely frustrating.

        • 1. Re: Lightroom Activation/Membership Problems
          wobertc Adobe Community Professional

          The Adobe help link-

          Find your serial number

           

          Or if Lightroom has been installed on a computer you should be able to find the Serial Number in the locations below. Open the file with a basic text editor to find the number-

           

          Mac -

          /Users/[user name]/Library/Application Support/Adobe/Lightroom/Lightroom x.x Registration

           

          Windows (8 & 7 &10?) -

          C:\ProgramData\Adobe\Lightroom\Lightroom x.x Registration.lrreg

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