I have the same problem: the dimensions of the photos are fine but the resolution isn't high enough. There is no filter for searching your archives based on resolution. Nor do you list anything other than the dimensions in the preview. There's no way to know what the resolution of the photo is until AFTER it is purchased and downloaded.
Forgive me, but if the photo isn't at a high enough resolution for me to use, it is worthless.
Bette Anne Duffy
Branching to new discussion
Please confirm me the image# for the picture that you are talking about so that I can look into it.
Hi Bette Anne,
300 dpi should be more than enough. Please check with the company that is printing your banner. Most banners of the size you are creating need only 100 to 150 dpi.