1 Reply Latest reply on May 30, 2017 8:55 AM by Beverley Gray

    Subscription payment rejected

    georged74476759

      Good day

       

      I have made several attempts to pay for the $29.99 month deal and it comes up with 'We're sorry, but a system error occurred, if you do not receives a payment confirmation email in the next few minutes, please try again or contact customer services.'

       

      I received no email so tried again, same thing and I sent a message to message@adobe.com and got

       

      Delivery has failed to these recipients or groups:

      message@adobe.com
      The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

      The following organization rejected your message: BLUPR02MB193.namprd02.prod.outlook.com.

       

      I have sent request for Tech support, but had no reply.

       

      Please can someone help me as I have been trying to buy this since Friday 26th May 2017

       

      Regards