2 Replies Latest reply on Sep 13, 2016 2:12 AM by TanmayM

    Identifying Duplicate Transactions

    akankshag13234296 Level 1

      Hi,

      I have noticed duplicate transactions taking place due to refreshing page and other factors. Does Media Optimizer have a mechanism to detect it? If yes, how does it work? Thanks!

        • 1. Re: Identifying Duplicate Transactions
          nidhik Level 3

          Hi Akanksha,

          There is a report called 'Transaction Report' in 'Advanced Report' section of 'Insights and Reports' that can help provide all transactions details attributing to right level including site links. It also provides detail about transaction time, client transaction ID , info on first event and last event etc so chances of duplicity are minuscule.

          Regards

          Nidhi

          • 2. Re: Identifying Duplicate Transactions
            TanmayM Adobe Employee

            Hi Akanksha,

            Duplicate transactions may occur when a user refreshes the confirmation page after completing a transaction. Media Optimizer uses the ev_transid attribute to eliminate duplicate transactions with the same transaction ID and property value.