4 Replies Latest reply on Mar 7, 2017 7:21 PM by marina.bear

    Change My Community ID: Email & Name

    marina.bear Level 2

      I'm trying to update my email in my Adobe Community profile

      I follow the steps in Chrome as below:

      1 Hover over my avatar in the top right corner & click on "profile' in the drop down

      2 On the 'view profile' page I click on 'edit profile' button

      3 On the 'profile data' page I click on 'click here' in the sentence 'To edit your screen name, your first and last name, your e-mail address, or your password, click here.'

      4  I get to the page https://www.adobe.com/account/account-information.html which display an error message as per screenshot attached

      Could you please let me know if there is another way of updating my profile details

       

      cheers