4 Replies Latest reply on Oct 15, 2015 7:29 PM by Rahsing

    MCORG-ID Retrieval Help



      I have taken over a SC Implementation project from a departed employee and the documentation that was left is minimal at best.  I know I need my MCORG-ID to configure the VisitorID so that the data from my tags can be sent to SC, but I can't find it in any of the documents I have.

      I read that an Adobe Customer Care representative can help me, but every time I click the "Customer Care" button under the help menu I am redirected to my SC login, and then sent back to my reporting dashboard.  Can someone please provide me with a phone number or email address of an Adobe Rep so that I can get this sorted out?

      Thank you.

      • 0. Re: MCORG-ID Retrieval Help
        Rahsing Level 4

        Hi Adams,

        Apologies for the inconvenience. 

        I've sent you a PM with the requested info.

        Also, here's some documentation on the visitor ID service if it helps.

        Please let us know if you have any further queries.

        Kind Regards