1 Reply Latest reply on Oct 15, 2015 7:29 PM by Shekhar_Dhiman

    Locked out of admin account


      Hi everyone,

      Sorry for the inconvenience - I was recently locked out of our Admin account. Does anyone have an e-mail address or telephone number that I can contact to re-gain access? I referenced the article  Trouble Locked Accounts to trouble shoot, but no luck. Given how it's the admin account, do I need to contact our account manager?

      Thanks for any insights

      • 0. Re: Locked out of admin account
        Shekhar_Dhiman Adobe Employee

        Hi There,

        Thanks for reaching out to Adobe Community.

        If you have tried all the steps mentioned in that article and it is still not working then I would suggest you to reach out to client care or your AM.