3 Replies Latest reply on Dec 24, 2008 12:01 PM by secdroid

    Ubuntu install fail - no log

    secdroid
      Trying to install shipping version of Air for Linux on 32 bit Ubuntu 8.10 (Intrepid Ibex) with Gnome. Placed .bin file in home directory, added a+x permissions to .bin, created empty airinstall.log (with a+w permissions) in home, sudo su (plus pw -- now running as root), ./AdobeAIRInstaller.bin in a terminal (with home as current dir).

      What happens is that cursor disappears for 20-30 seconds, there is a blink in the terminal window, and then the cursor comes back. No message and the airinstall.log is 0 length. No content in /opt. Tried removing .bin suffix and same result.

      FWIW, processor is AMD Duron, but should run anything a PIII can...

      Any suggestions on how to troubleshoot?
        • 1. Re: Ubuntu install fail - no log
          tzeng Adobe Employee
          Should it be .airinstall.log? There is a . in front?

          -ted
          • 2. Re: Ubuntu install fail - no log
            secdroid Level 1
            Oops, sorry. Error in the posting. Here's what I'm doing --

            root@asrock-intrepid:/home/testuser# whoami
            root
            root@asrock-intrepid:/home/testuser# ls -l .airinstall.log
            -rw-rw-rw- 1 root root 0 2008-12-23 15:58 .airinstall.log
            root@asrock-intrepid:/home/testuser# ls -l AdobeAIRInstaller.bin
            -rwxr-xr-x 1 root root 13553300 2008-12-23 16:04 AdobeAIRInstaller.bin
            root@asrock-intrepid:/home/testuser# ./AdobeAIRInstaller.bin
            root@asrock-intrepid:/home/testuser# ls -l .airinstall.log
            -rw-rw-rw- 1 root root 0 2008-12-23 15:58 .airinstall.log
            • 3. Re: Ubuntu install fail - no log
              secdroid Level 1
              Did some more testing. Fresh install of Ubuntu 8.10 (32 bit, Gnome) with all updates applied, same machine, freshly formatted test partition.

              Attempted install of Adobe Air, using procedures above. Same results.

              FWIW, I'm a former professional programmer. A GUI tool, particularly an installer, shouldn't run for tens of seconds and then quit without giving a message, return code, or log entry. That's just sloppy.

              Without more info, Adobe can't help me and I can't help Adobe. I'm done.