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Are you still facing the issue. If your problem is resolved please let us know the solution for the same so that it can benefit the larger community.
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I have the same issue.
As items sell out, they are removed from our feed and uploaded / indexed daily and I had assumed only products in the feed would be recommended.
It seems like once a product is added, it is never removed until you manually remove it...
I reached out to our rep a few months back about this. He said that the product will be removed 90 days after being removed from the feed. (Don't quote me on the 90 days, though. I feel like it was somewhere in that time frame.) I asked for a toggle for this setting but have yet to see one in the deployment notes.
The other option is to use the API and delete all your entities and reindex. It takes some time and recommendations may be down - but it works. I try to run overnight if this is required.
Does this mean that unless you purge every night expired / oos products will show as a recommendation? Seems like a very basic /standard requirement of only show in stock products as a rec. is not being met by this product?
There has to be more to it guys?
I agree, there should be a better solution to this.
Another tactic we use is quantity and stock static. Both are in our product feed when I make a collection to use for recommendations I filter only products that are in stock and have greater than X quantity available.
Thanks Again Nick. Unfortunately, this "sounds" like the correct answer, but until someone confirms I won't mark it as correct
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In order to avoid none-bookable travel packages getting populated in recommendations we have:
- Extended our data layer by an object "onstock".
- We created a data element based on that same data layer object in DTM called "onstock".
- That data element has been declared in an mbox.
- If none bookable packages getting visits (e.g. from a SEO referrer) we set inventory to 0.
- That same product won't appear anylonger in Recs because of an exclusion rule with inventory=0.
- Unless the products appear as bookable afterwards (that is the time we set inventory back to 1).
- Plus we use the mbox to populate packages against none-bookable packages based on content similarity (instead of showing nothing.
Thanks Alex. Earlier this week we came to the same conclusion. We are going to use our "low stock" alert to update availability in the mbox.
My current problem:
Although one of my feeds contains 4582 products only 150 are making it into a collection. This is a huge issue. Any ideas? Anyone else having the same issue? In order to find a resolution I have created a specific environment for that feed. So the particular feed points to that environment. No other feed is pointing to it. The problems remains after having the feed downloaded and indexed.
I really would be grateful for any support as the problem is pending for a week now without having a soltuion from Adobe Clientcare or Engineering. I can only hope I guess.
Can you please recheck the Rule that is being used to create the collection ?
For example, your collection might be built around a product ID or category, margin, or any other parameter in the list.
Multiple rules are joined with an AND. All specified rules must be matched for the collection to apply