1 Reply Latest reply on Oct 15, 2015 7:30 PM by Shekhar_Dhiman

    mBox.td is not a function / error using Target et DTM

    franciscom13983832 Level 1

      Hi,

      I am new in Adobe Mkt Cloud (Target and DTM) and I would like to know the reason why I have this kind of error ( I can see it from Chrome console) when I setup Target in DTM:

      Uncaught TypeError: mbox.td is not a function
      mbox.showContent @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1mbox.hide @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      mboxOfferDefault.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      mbox.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      mbox.activate @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      mbox.finalize @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      (anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      mboxList.each @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      (anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      uc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      Jc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
      (anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1

       

      I added the tool (Target standard) in DTM then I set up :

       

      Library Management

      Code Configuration

      Check for Updates Last updated: 2 days

       

      I have target classic in the same web page, It is possible that 2 differents verrions is caussing the error?

       

      Thank you

      Frank

      • 0. Re: mBox.td is not a function / error using Target et DTM
        Shekhar_Dhiman Adobe Employee

        Hi Frank,

        Thanks for reaching out to Adobe Community and apologies for the delay.

        Please go through the below articles and see if you are following the steps correctly as mentioned:

        https://marketing.adobe.com/resources/help/en_US/dtm/target.html

        https://marketing.adobe.com/resources/help/en_US/dtm/target_library_management.html

        Thanks!