1 Reply Latest reply on Oct 15, 2015 7:30 PM by Sham HC

    Adobe CQ5 Unresponsive Script

    julia_rossetti

      I'm getting an error message every time I try to load up Adobe CQ5.

      The error message I'm receiving is:

      "A Script on this page may be busy, or it may have stopped responding. You Can stop the script now, open the script in the debugger or let the script continue."

      The path of the script is: /libs/cq/ui/widgets.js:8818

      Does anyone know what is causing this issue? I've reset all my browser settings, deleted cashe and cookies, even uninstalled and reinstalled the browsers.

      Thanks!

      • 0. Re: Adobe CQ5 Unresponsive Script
        Sham HC Level 7

        Generally it will be custom component causing such issue. Here is how i would debug

        1)    Enable debug at http://host:port/system/console/configMgr/com.day.cq.widget.impl.HtmlLibraryManagerImpl and save the changes

        2)     Open firebug or developer tools and Refresh the page

        3)    In console it should provide javascript errors & file that is causing the issue.

        4)    Once you identified the culprit fix it and then remove debug.