5 Replies Latest reply on Apr 28, 2017 7:57 AM by chrisw78940856

    Audience Setup: ERROR Failed to fetch mbox parameters from server



      We've recently moved to creating campaigns in the Target Standard UI, where previously we have been doing everything via Target Classic.

      I've come across an issue where I'm unable to create a new Audience in Standard based on an mbox parameter. The mbox appears in the 'Search mbox' field, but when I click the drop down for 'Search parameter', I see the following error message: https://www.screencast.com/t/jl8vGk1jnCKK

      I know that the mbox has multiple parameters assigned, and I can access them in Classic. 

      Has anyone come across this before? What is the solution?