3 Replies Latest reply on Oct 15, 2015 7:29 PM by Shekhar_Dhiman

    Collections not working

    kaylas8259864 Level 1

      When creating a Recommendation activity in Recommendations Premium, I AM able to get my recommendations to show up on the site when I use the Admin-created "All Collections" but when I go to use a collection I made, the recommendations no longer show up. 

      In the interface, collections show that products are coming through appropriately via the # of products identified. 

      What is the reasoning behind a collection showing products when created in the interface but not live on the site through activities. I need a solution to this as soon as possible   

      • 0. Re: Collections not working
        Shekhar_Dhiman Adobe Employee

        Hi Kayla,

        Apologies for the delay.

        Are you still experiencing the issue withe Adobe Recommendations? Kindly let us know the status of this problem.