0 Replies Latest reply on May 31, 2017 2:36 AM by paulan73486473

    Adobe ID account error

    paulan73486473

      I'm trying to use Adobe Digital Edition and Bluefire Reader but an error message keeps appearing:

       

      "This application is authorised with the following user accounts:

       

      Adobe ID account #1

      Adobe ID account #2

      Adobe ID account #3

       

      This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account."

       

      I've tried to deauthorise and reauthorize the accounts, and only using one at the time but it keeps popping up. These three email addresses are all I've ever had so I have no idea what the error is.

       

      Help, please!