Please post screenshots.
Clear the Resample check box.
Are you sure you checked »Resample«?
Upsampling from 96ppi to 300ppi seems fairly steep, may I ask what it’s for?
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It's very simple: you can't change resolution and keep the dimensions, and not resample.
That is a resampling operation, pure and simple. And as cp said, a fairly extreme one, which is probably not going to look very good.
I need to be able to generate high rez screen shots. But I've yet to find anything on the web that tells me how to do that. I'm capturing with SnagIt, which no longer has a resolution setting. Any suggestions?
Solved: I discovered that I can use Windows PrintScreen to create a new project in PhotoShop. This allows me to set the Resolution at 300 ppi and Background Contents set to Black. Then I just need to crop the image, Save As a PNG, and send it to Marketing. They are happy with the results, so I'm good to go.
Thanks for the responses!