Using Presenter 11, I published a module from PPT with several short videos, then moved to our server for linking to an LMS. A few individuals viewed the module and the videos were working fine on the server. A few weeks have passed and the videos no longer play. Sometimes a bar appears that looks like video is downloading, but it quickly disappears and the slide is left blank.
I copied the files back to my desktop and launched---all videos display correctly.
Why would it STOP working on the Server?
I don't have admin ability on my server---but wondering if a missing or additional software update could cause the issue? (But what? I need to have something to add to my helpdesk ticket.)
We are going through waves of Office 365 conversion onsite---are there incompatibilities with that?