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Adobe acrobat keeps hogging the default file association from reader

New Here ,
Jun 02, 2017 Jun 02, 2017

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Hi,

We using Citrix servers at our company. We have both Adobe Acrobat Reader and Adobe Acrobat installed on them, but due limited licenses, Acrobat is restricted to a selected few users.

Whenever an update comes out, Adobe Acrobat hogging the default file associations, and throwing errors to the users who does not have access right to it.

We have to go to each citrix server and re-apply Adobe Acrobat Reader as default PDF handler. This happens arond once a month.

is there a way to stop the file-association -change?

Sincerely,

Norbert Katona

IT Infrastructure Engineer

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Acrobat

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Community Expert ,
Jun 02, 2017 Jun 02, 2017

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Adobe Employee ,
Jun 16, 2017 Jun 16, 2017

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Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.

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Adobe Employee ,
Jun 16, 2017 Jun 16, 2017

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You might have been able to avoid this conundrum when you created the Acrobat installer by using the following Property that is documented in the ETK.

PDF Ownership10.0 & laterLEAVE_PDFOWNERSHIPFor new installs. YES prevents the new installation from taking over PDF ownership. NO allows the new install to own opening PDFs. May interact with IW_DEFAULT_VERB for some versions. It is often used for silent installs where the user should not be asked to select a default PDF viewer.

For 11.0 and later, do not use this property when OWNERSHIP_STATE has a value of 1 or 2. Note: This property is deprecated on Windows 10 machines and DISM-GPO configuration methods must be used.

It cannot be used in an Update scenario.

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