2 Replies Latest reply on Jun 2, 2017 4:54 PM by VectorZebraJamie

    Photoshop Exporting JPGs to Wrong Canvas Space

    VectorZebraJamie

      I'm not sure how to describe it except "Wrong". It's as if the Export feature is not registering the canvas size correctly. The dimensions are correct, but the export preview shows something that is moved almost an inch up from where it should be. This results in a JPG that is not correct.Capture.PNG

      Here is a screen capture of what I see. The notecard layout on the left is what I want to export. What I'm getting on the right does not match.As you can see in this example, there is extra space above the website and the space below "thank you" is cropped.

       

      I'm using Photoshop CC 2017, and yes, it's 100% up to date (checked it this morning). This doesn't happen all the time--most documents export properly--but I can't figure out how to fix it when it does happen (which usually means I have to completely recreate the document, which wastes hours of design time). I've tried manually resizing my canvas up and down, but the the export preview does not seem to register the real dimensions of the image.

       

      Has anyone else had this problem? What's going wrong? What can I do to fix it?