5 Replies Latest reply on Jun 21, 2017 7:39 PM by Steve Grisetti

    Adobe Premiere Elements 11 - stopped working. Please can anyone help resolve this?


      This was working a few months back and now whenever I attempt to capture video from my DV Camcorder I get the pop up shown below. I checked and ensure that my setting were for DV and PAL:


      EventLog has these details:


      Is there anything I can do to overcome this.


      1. I have uninstalled my App twice and reinstalled to no avail

      2. I have the latest version of QuickTime 7.7.9

      3. OS is Windows 10


      Thank you in advance - hope someone can help me resolve this.