1 Reply Latest reply on Jun 4, 2017 6:43 PM by JJMack

    text tool program error

    jessicar43315465

      Hello,

      When I try to use me text tool, I am given this message:

       

      "Could not complete your request because of a program error."

       

      I have already reset my text to middle eastern and that did not work.

       

      Can someone help me fix this?

       

      Please and thank you.

       

      -jessie

        • 1. Re: text tool program error
          JJMack Most Valuable Participant

          Use the FontTest script to determine if there are damaged fonts on your computer

           

          Download, install, and run the appropriate FontTest.jsx script for Photoshop below. The script can determine if there are damaged fonts on your system, or if some of your fonts are causing the crash.

          Download and read the appropriate FontTest_readme.pdf file.

          Important: This PDF ReadMe file contains critical information on how to install and run the script, and information about the results.

          Note: If Photoshop crashes before you can run this script, the cause is most likely in the operating system, and less likely in Photoshop. In these cases, perform the other solutions in the document.

          Right-click (Windows) or Control-click (Mac OS) the FontTest.jsx.zip file below. Then save the FontTest.jsx file to a location on your hard disk, such as your Desktop. Unzip the file by double-clicking it, and if asked, choose to extract all files.

           

           

          DOWNLOAD

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