New iMac can't export Slide Shows

[malkateso]

I have a new iMac and now LR stalls out if I try to export a slide show.  My old MacBook Air works perfectly with exporting.  anyone have ideas on why this could be?  My LR version is a duplicate of what's on the Macbook Air.

My OS on the iMac is totally up to date. 

Can anyone suggest a fix?

Thanks,

Mallory Kates

[Mohit Goyal]

Hi malkateso,

Are you getting any error message while exporting the slideshow from Lightroom? also, you may turn off the GPU from the Lightroom preferences and check if that helps.

Open Lightroom > Edit menu > Preferences > Performance > Uncheck the GPU > Restart.

Regards,

Mohit

[malkateso · Accepted solution]

Mohit - thank you for taking the time to reply.  The actual issue turned out to be simple.  When I got my new iMac, I followed Apple's suggestion and bought a cable and used the Migration software.  LR doesn't like that.  I only needed to uninstall and reinstall LR and now it works perfectly. 

[Mohit Goyal]

Great, thank you for sharing the fix.

Regards,

Mohit