I contacted their customer service and they said I had to only use the forums. I am very unhappy with Adobe at the moment. I guess the reviews on the App store were accurate. This product is garbage.
I am very dissatisfied with adobe products. I do not understand this terrible terrible problem. I have been with the same issues and I do have the internet connection connected but I keep getting the same issues. I have also reinstalled ADE over and over again but still no result. I have even rebooted my ipad and I still can't do anything. PLEASEEEEEE FIX THIS TECH ISSUE glitch in the system because I do know that this doesn't have to with the internet connection ( I have also rebooted the modem and still can't do squat all!!!)
I can't do my home work now... THANK YOU ADOBE!
This is driving me nuts. I've been having exactly the same problem and there is no way of actually reporting this to Adobe. I just keep going around in circles. I wasn't happy in the first place that the seller I purchased my book from used this exclusively, now I'm even more pissed.