24 Replies Latest reply on Jun 7, 2017 9:16 AM by JimHess

    Lightroom CC ARC won't update


      We are unable to get LR CC 2015 to read files from our Canon 1DX Mark II.  All updates have been installed but About says that Camera Raw is 9.0.  I have downloaded and manually installed more current versions, including 9.10.1 but LR still says 9.0 and I am unable to get it to work.  We have two computers in here that are having the same issue and we can't figure out what is going on.  Not having actual support for a product that we spend a lot of money on isn't helpful!  It's baloney that there isn't someone you can call to get actual help!!!!