4 Replies Latest reply on Jun 6, 2017 11:23 AM by Terri Stevens

    "My Library" does not show in Photoshop CC

    JoeKostoss Adobe Community Professional

      I have the CC Photography Plan with the latest update to Photoshop CC 2017.1.1

      Screenshot 2017-06-06 11.46.53.png

      Screenshot 2017-06-04 20.45.37.png

      I understand that I should have a window for Libraries whereby I can store various Adobe stock images or my own images.  I searched other posts where people get error messages about not being able to connect to libraries; however, in my case, they simply do not appear, no error messages involved.

      Screenshot 2017-06-04 20.44.43.png

      Am I missing something here?  What should I be doing to get Libraries to show up in my PS app?

        • 1. Re: "My Library" does not show in Photoshop CC
          racecardriversr Level 1

          Hi

          First, yes, you're experiencing something unusual so you are correct in reaching out for support.

           

          This isn't a Stock issue or Creative Cloud App thing. "Libraries" should appear in your Window menu : windowmenu.png

          You can organize any asset, including Stock images in your Library, as I have in this image. This is a screenshot from within Photoshop...you can also organize your Library(ies) from within Creative Cloud (not the desktop app).

          librariespanel.png

          My usual first course of action when things like this happen, is reset my Photoshop preferences. First, quit Photoshop if it's open. Then:

          Press and hold (hold until you see a dialog box) Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

           

          Hope this helps. Let us know if it does not solve your issue.

          1 person found this helpful
          • 2. Re: "My Library" does not show in Photoshop CC
            Terri Stevens Adobe Community Professional

            Hi Joe,

            I suspect RaceCarDrivers solution should work. As you have CC2017, an easier way to reset preferences is from the preferences panel itself

            reset.png

            but before trying that go to the 'Search' option-button on top right of interface and type LIB into the filter. Click on Library Panel in the list

            lib.png

            If the Library panel service is running the panel should popup.

            1 person found this helpful
            • 3. Re: "My Library" does not show in Photoshop CC
              JoeKostoss Adobe Community Professional

              Thank you Terri Stevens.  I tried the search first and got this response telling me Library was unavailable.

              Screenshot 2017-06-06 14.00.47.png

              Plan B = I reset preferences per the Reset button and all is well again.  I now have Libraries in my Window Menu.

              Screenshot 2017-06-06 14.11.55.png

              Thank You.

              • 4. Re: "My Library" does not show in Photoshop CC
                Terri Stevens Adobe Community Professional

                Hi Joe,

                glad everything is now ok. That Search function is really useful if you can't remember where something is. The Preferences are very dynamic in Photoshop and although you may not be altering them yourself , the program writes to them in the background on its own. Sometimes that results in corruption.

                 

                Hope you don't mind, but racecardriversr gave you the correct answer first, so I switched the correct answer to her-thanks none the less

                Terri S