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Transferring Digital ID's-no password

New Here ,
Jun 07, 2017 Jun 07, 2017

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I have Acrobat XI on my pc and have been using digital signatures.  I typically open a form from cloud storage, edit it, clear the old signature, then re-sign.  I recently installed XI on my new laptop.  I tried to transfer the digital ID from my pc to the laptop, but it is asking for a password.  I never entered a password when creating the initial (pc) ID.  How can I use the same ID on both machines without having to redo all of the documents?

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Security digital signatures and esignatures

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Adobe Employee ,
Jul 18, 2017 Jul 18, 2017

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Hi patrickn29294406,

You can't create a digital signature without a password. Are you talking about digital signature or Fill and Sign? 

If you already have found a solution to this problem, please update the thread with your findings that will help others.

-Tariq Dar

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