1 Reply Latest reply on Jun 7, 2017 6:17 AM by Derek Cross

    last build it is not working

    Alvaro Letelier

      Hi there.


      On two of my machines. PC. PS, latest build, is not opening any file. It works like charm on my MAC. But, not on PC. Any ideas ?


      I have an HPZ820, quadro cards and an custom build, Azus, 4x Titan X, latest driver.



        • 1. Re: last build it is not working
          Derek Cross Adobe Community Professional

          It might be worth resetting your Photoshop preferences, which can be done under the General tab in Preferences or alternatively:


          Close and relaunch Photoshop, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow)


          You may have to do it a couple of times before you get the hang of it!