4 Replies Latest reply on Jun 9, 2017 9:58 AM by XPumpkins

    After Effects doesn't want to open

    XPumpkins

      when I try to open After Effects, i get this error msg :       ' The application was unable to start correctly (0xc0150004).'

       

      It was fine yesterday and before, but now it's not working, I think it have problems of missing .dll files but I'm not sure as I'm no expert in this.

       

      My PC specifications :   

      Computer ManufacturerAcer
      Computer ModelAspire V5-471G
      Operating System (O/S)Microsoft Windows 10 (build 14393), 64-bit
      Operating System Build (O/S)14393
      Operating System (version)10.0.14393
      System RAM8.0 GB
      CD or DVD DeviceHL-DT-ST DVDRAM GU61N
      System Hard Drive Overview
      System Total Storage Size:449.6 GB
      Local Disk E:\97.7 GB
      Used space:79.8 GB
      Free Space:17.8 GB
      Local Disk C:\351.9 GB
      Used space:338.4 GB
      Free Space:13.6 GB
      Collapse/Expand GRAPHICS INFORMATION
      Graphics Product [1]NVIDIA GeForce 710M
      Graphics Driver Version21.21.13.7654
      3D AccelerationYes
      Hardware Transform & Lighting SupportYes
      Video Memory2.0 GB
      Vertex Shader Support5.0
      Pixel Shader Support5.0
      Microsoft DirectX* Version11.0
      Graphics Product [2]NVIDIA GeForce 710M
      3D AccelerationYes
      Hardware Transform & Lighting SupportYes
      Video Memory4.0 GB
      Vertex Shader Support5.0
      Pixel Shader Support5.0