1 Reply Latest reply on Jul 18, 2017 1:17 PM by Tariq Dar

    Unable to save a document after signing it in Adobe Acrobat Standard XI.

    marcusw2245053

      I have a user who is unable to save .PDF files that he is opening in Outlook via an embedded link in the email.

       

      When he clicks on the link, Acrobat opens the document without issue. However, when he applies his signature and goes to save it over the existing document on our internal network file server, he gets the following message: "The document could be saved. The disk you were saving to or the disk used for temporary files is full. Free some space on this disk and try again, or save to a different disk."

       

      The network drive has a significant amount of space available, several hundred gigs.

       

      He can save the file to a different location.  If I have him browse directly to the file in Windows Explorer however, he can open sign the document and overwrite the existing copy.  I've changed protected view settings as suggested but still doesn't work.  Any suggestions?

       

      Acrobat XI Standard 11.0.16