6 Replies Latest reply on Jul 27, 2017 2:22 PM by TWentz3

    Creative Cloud Lightroom download error -60

    rrush$

      I've scoured Adobe forums, I've clicked every self help link, I've looked for every way to contact product support directly, and I simply cannot find a solution to this error. I've been able to install and use all of the other Creative Cloud apps, but cannot get this one to download, much less install. I've attempted to install just the Lightroom application, but I get an error stating that my "...account isn't eligible for this content" and it fails to install.

       

      I keep getting error code -60. I've uninstalled Adobe Creative Cloud completely and attempted to reinstall everything and the error code persists. The Adobe self help guide says to try installing with the Trial version and then convert it to a licensed version, but this is no help since the problem is that the Creative Cloud app downloader is failing and that's what the Trail versions install with!

       

      Is there anyone who knows how to get help with this issue?