I am a new user. I am not able to determine how I would
record a session where there are multiple correct actions. I am
creating a demo on a PeopleSoft application. I want users to know
that they can access different pages from the main headings, the
side headings or the drop down and each option is correct. Can I
achieve this by taking particular action while recording?
If you want to show multiple ways to navigate correctly, you
would need to record it one way, then in editing go back to that
screen and add the other 2 correct possibilities (clickboxes).
There really isn't a way to add multiple correct actions on the fly
But that is not really branching
Lets say you get to that fork in the road, where a user
could use multiple ways to move on to the correct item maybe by
different paths which would require different screens (all roads
leading to rome).
Record all three into the same file (or multiple files if you
like) then use your fork in the road to point to the slide where
the path would be different, and by your description all come back
to one. That is simple branching.
Tim is right, you cannot record the branching but you can go
back and add it in where you want the links. You may also want to
add a link from the target page back to the main screen to let
people test or see the various links. Give the participant control
over the navigation.
You could also put a rollover at each heading or dropdowns
that show a small picture of the result page. It depends on how
much you want to show on any one screen.