After Effects freezing on camera tracking

[ianr18386657]

I was able to track a camera and place a tracked text in a clip successfully, however whenever I try and track another camera in a different clip or even in the same clip that I was able to do previously it will either freeze on "initializing camera"  or will crash the program outright.

Any help will be appreciated.

my system specs if it helps

Windows 10

Processor

Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)

16gigs DDR3 RAM

GTX 1070

2TB HDD

[Szalam]

What security software are you using?

Failing on initializing camera makes me think the networking processes are getting stopped somewhere. Maybe a firewall issue?

[ianr18386657]

I looked in the "allow app and feature" in my firewall and I couldn't find anything related to after effects, what should I be looking for?

[Szalam]

Well, After Effects should definitely be allowed.

[Kevin-Monahan]

Hi IanR,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin