1 Reply Latest reply on Jun 10, 2017 12:59 AM by Mylenium

    After Effects CC 2017 v14.2 closes automatically after loading

    simon o'neil Level 1

      i downloaded CC desktop app, signed-in and clicked "Try" on After Effects... after downloading Ae, i open it and proceed to the 7 days trial..

      after loading the app.. i clicked "New Project" on the start-up display.. but it suddenly closes automatically.. i tried opening Ae many times but it still closes and sometimes it closes before the start-up display...

       

      does anybody had the same issue on Ae?

      how to solve / fix this issue?

       

      ps. no adobe product installed before i installed CC desktop app

       

      Windows 8 Pro

      Core i7