Without any system info nobody can tell you much. Obviously E3D uses advanced OpenGL features, so chances are your graphics hardware is simply not supported, insufficient or at least not configured suitably.
What GPU do you have?
Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.
I have same issue, and I solved it with below steps:
1. Pre-compose the E3D layer
2. convert it to a 3D layer
3. right click -- transform -- auto orientation -- orient towards camera
1 person found this helpful
Sorry, not good advice. By precomposing, you are simply shining lights on a flat plane that contains the Element 3D render.
Element 3D has the ability to use After Effects lights within it's 3D environment, but unfortunately, toddchi's suggestion is not a true fix for the problem in this thread.