1 Reply Latest reply on Jun 12, 2017 1:22 AM by Akki_24

    Why I'm not able to send my PDF doc's through Adobe Acrobat Android app?

    RaviKiranDasari

      I'm facing this problem in majority cases while I was sharing the PDF files through Adobe Acrobat, it shows that "loading the documents is error" I don't know why it's coming like that.

      I hope someone will say the reason.

        • 1. Re: Why I'm not able to send my PDF doc's through Adobe Acrobat Android app?
          Akki_24 Adobe Employee

          Hi RaviKiranDasari,

           

          As explained above, does it happen with all the files that you load in Acrobat? Check with the different one as it could be a file specific issue.

          • Try restarting the application or reboot your device and the check again.
          • If reboot doesn't help then check if your Acrobat is up to date or not. If require update please do that.
          • When nothing helps the Clear Cache or uninstall/reinstall the application.

           

          Where and how you have been sharing the document? Were you emailing it to someone?

           

          Regards,

          Akanchha