Yikes. That sounds serious. Have you contacted Adobe Support? If not, what are you waiting for? I mean you have deadlines, right?
Click on the adobe logo in the upper left of your screen to get to your home page. Look for the links under the "Support" tab & click the icon that says "contact".
What operating system?
That is odd behavior. I've never know an operating system to uninstall an application on its own.
Unless maybe windows defender is seeing it as a threat but that shouldn't be happening.
Windows 10, 64-bit.
It happens a lot to someone i know too so i thought it was common, i will contact them tonight if i can. But any ideas are welcome
any ideas are welcome
Well the first step is try and eliminate possible causes and the only cause I can think of is some anti virus program is uninstalling it.
You could try adding CC and AE to your anti virus' exceptions list.
Even if this does fix it I would still contact support. I mean you described this issue as an inconvenience but I would consider it a little more serious than that and
possibly even a security issue.
Not sure why an anti virus would see these as threats but I can't think of any other reason.
When does it uninstall? Are you sitting in front of your machine when it happens or does it happen when your away from the computer?
Similar to Gutter-fish's question: how do you know it is uninstalled? Do you see it in the process of uninstalling, or does it just disappear? Before you reinstall, are you running the cleaner?
how do you know it is uninstalled? Do you see it in the process of uninstalling, or does it just disappear? Before you reinstall, are you running the cleaner?
Better question ^^
When i go to open After Effects, it says that it is missing so it then gives me the option to reinstall and repair (?) Creative Cloud. I dont see it happening, I would use After Effects normally, close it when im done and then when i go back to open it, it says its missing and i have to reinstall it. Maybe its an issue with Creative Cloud?
Please quote the exact wording of the "missing" message.
It may simply be a shortcut association problem.
You're not running software like Deep Freeze by any chance?
Did you ever solve this issue? Let us know.