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We see this come up from time to time but it's very unreliable. Please try these steps to resolve the issue.
1. Sign out Clip and quit the app
2. Launch Clip and create a new Adobe ID from the Welcome Screen
3. Within the new account, create a new project and attempt to add a song from your iTunes library – If a song is added successfully, sign out of the current account and sign back into Clip with your primary Adobe ID and attempt to add a song from your iTunes library.
Sorry for the long workaround but this usually clears things up.
Just a curious question. Did you happen to add the song to your iTunes library AFTER you started your project in Adobe Premiere Clip? Or was the song already in your iTunes library before you created the project?
I added the song to my library after I started the project.
It worked!!!! Thank you so much!!!
1 person found this helpful
Interesting. I've had that happen to. That when I add a song to iTunes after I start a project it won't work. My fix was to just start a new project and redo it and after that I could import the song.