Thanks for posting in Adobe forum.
I understand you are facing issue with Adobe Photoshop Elements 12 .
Could you please read & follow this article.
You can also try the following steps
- Open CMD as "Administrator"
- Type this command netsh winsock reset
- Hit Enter
- Restart your machine
- Open Elements & check
Hope this helps
Are you facing issues with Editor or Elements Organizer?
Did you try clearing preferences once? To do so, keep Ctrl + Alt + Shift keys pressed while launching any of the application. You will get a dialog asking to delete settings file. Say Yes.
Let us know if you are still facing the issue.