I have just signed up in my married name with a new email address. I haven't used Photoshop before but I am trying to make an infographic so want to trial before I buy.
It has asked me for my log in details for Creative Cloud to download the trial apps but is pre filing the field with my maiden name. When i try and change it back and put the password in it won't let me log in. I have tried the password with my maiden name and that won't let me in.
I have checked my account details and they are all in my married name! Can anyone help???
install the cc desktop app from here https://creative.adobe.com/products/creative-cloud.
sign in using your adobe id, and install your trial.
if you already have the cc app installed, sign out and then back in to your cc desktop application using your adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Is your browser filling in the ID and password with maiden name? If so, you need to change your browser settings.