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Creative Cloud keeps signing out, so fonts keep desyncing.

New Here ,
Jun 13, 2017 Jun 13, 2017

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Hello!

I've synced some Typekit fonts to use on Illustrator, but the Creative Suit keeps logging me out. I can sign in and then after 3 minutes, I am automatically logged out. This has been happening all day and I don't know why. I'm going crazy. I am working on a very important project and all the fonts I'm using keep disappearing because I am not logged in.

I also can't keep the CS icon on my desktop's status bar.

I'd appreciate it if someone could help me fix this asap.

Thank you,

Carolina.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Jun 14, 2017 Jun 14, 2017

Hi Carolina,

I'm sorry you ran into trouble here. If John's suggestions don't help, please shoot us an email at: support@typekit.com so we can dive into this with you. Hopefully, these other threads lead to a solution but just in case.

Cheers,

Benjamin

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Community Expert ,
Jun 13, 2017 Jun 13, 2017

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Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

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Hi Carolina,

I'm sorry you ran into trouble here. If John's suggestions don't help, please shoot us an email at: support@typekit.com so we can dive into this with you. Hopefully, these other threads lead to a solution but just in case.

Cheers,

Benjamin

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