5 Replies Latest reply on Jun 27, 2017 11:54 AM by Spazmier

    Lr 2015.10.1 crashing

    Spazmier

      Since the latest update, I have found that Lightroom CC crashes frequently/randomly.  Anyone else have this problem?  (Mostly in the Develop module).  Haven't had this problem previously.

       

      Here is my crash report from the Event log:

      Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f

      Faulting module name: atio6axx.dll, version: 22.19.162.4, time stamp: 0x58fea0ad

      Exception code: 0xc0000005

      Fault offset: 0x0000000000f936f7

      Faulting process id: 0x14e00

      Faulting application start time: 0x01d2e4b4a671547e

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atio6a xx.dll

      Report Id: 07efd886-dd04-47cb-9987-c808fc78fbca

      Faulting package full name:

      Faulting package-relative application ID:

       

      Here is another crash log:

      Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f

      Faulting module name: atio6axx.dll, version: 22.19.162.4, time stamp: 0x58fea0ad

      Exception code: 0xc0000005

      Fault offset: 0x0000000000f936f7

      Faulting process id: 0x153e8

      Faulting application start time: 0x01d2e4adc3099724

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atio6a xx.dll

      Report Id: e455c583-ce77-43c1-9dfc-5a6cf1c238d8

      Faulting package full name:

      Faulting package-relative application ID: