these are user-to-user forums.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
thanks, that's really helpful, I get to chose from irrelevant menus and maybe, if I've got a couple hours, get to wait in the queue just to get to chat with someone who hasn't the foggiest notion of what I'm trying to give feedback to Adobe about
I've been down that road before. It ends at the edge of a cliff.
fortunately a forum user with a better grasp of the reality of Adobe's ridiculous self-support initiative pointed me to the "Wishform"
we'll see if I got the attention of anyone in that department