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Lightroom restarted a trail after a year of payment.

New Here ,
Jun 14, 2017 Jun 14, 2017

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Help! My creative suite account restarted the trial after I've paid for it for a year. It keeps telling me that I have so many days left before the trial ends. I logged into my account and I can't find the issue. Today it said my trial with Photoshop ended and I'm no longer able to use it. I tried to repurchase it and it said that I already own it. I'm not sure what to do. I tried to end my subscription but I'm afraid all my work and presets will be lost.

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LEGEND , Jun 14, 2017 Jun 14, 2017

Open the Creative Cloud application manager and click on the little gear wheel and sign out and then sign back in. I find that I have to do that periodically to get rid of the trial notification.

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LEGEND ,
Jun 14, 2017 Jun 14, 2017

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Open the Creative Cloud application manager and click on the little gear wheel and sign out and then sign back in. I find that I have to do that periodically to get rid of the trial notification.

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