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Adobe Digital Editions crash after "E_ADEPT_DOCUMENT_TYPE_UNKOWN"

New Here ,
Jun 15, 2017 Jun 15, 2017

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Hi,

I have real issues when trying to import epub files from my purchased books via Google Playbooks. This does not happens when I import pdf files.

It seems that license server is not working.

steps to reproduce

1- Download the acsm file for epub.

DCPGY1uWAAE8qG0.jpg

2- The downloaded file

DCPG_cxXkAQ6UFy.jpg

3- Try to import file to ADE library. I receive an error saying the could not obtain license and E_ADEPT_DOCUMENT_TYPE_UKNOWN and then the application crashes. This also happens with the Android application.

DCPHSWPXUAEJ7V5.jpg

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New Here ,
Jul 01, 2017 Jul 01, 2017

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I also started receiving this message with the latest ebook from google. I download the pdf.acsm file. I launch my ade 4.5.5 (I updated this from 4.5.1 realizing I was getting an error message) and try to open in my authorized ade and I receive the message:

Unable to download

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN;

I tried opening a previous ebook bought on google downloaded with the ending pdf.acsm and it worked perfectly, so something has happened with the latest acquisitions. I do not know if this is an adobe issue or a google mybooks issue.

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