3 Replies Latest reply on Jun 26, 2017 2:45 PM by BBL PROCESSORS

    Acrobat XI Standard Randomly Crashing?


      Good Afternoon,


      I have multiple users on Acrobat XI, but only one of them is experiencing an issue where Acrobat just randomly crashes (it gives the Windows message saying that it has stopped working and only supplies the option to close program).


      Steps I've taken:

      1. Repair

      2. Uninstall and reinstall

      3. Uninstall, deleted program files directories and oobe files and reinstalled.


      None of the above has helped. Has anyone else seen this?