5 Replies Latest reply on Jun 16, 2017 7:11 AM by Jacksbuddy

    The Importer Reported a Generic Error importing video

    Jacksbuddy

      Been using Version 12.01 and everything up to date.

       

      Attempted to upload good video data file that is usable within other platforms.  Receiving error The Importer Reported a Generic Error and does not allow import of video file.

       

      Windows 7 Pro all up to date.

       

      Used this software for 5+ years and never had the issue.  Nothing new or substantially different to OS files

       

      Any assistance is appreciated.