5 Replies Latest reply on Jun 16, 2017 7:11 AM by Jacksbuddy

    The Importer Reported a Generic Error importing video

    Jacksbuddy Level 1

      Been using Version 12.01 and everything up to date.

       

      Attempted to upload good video data file that is usable within other platforms.  Receiving error The Importer Reported a Generic Error and does not allow import of video file.

       

      Windows 7 Pro all up to date.

       

      Used this software for 5+ years and never had the issue.  Nothing new or substantially different to OS files

       

      Any assistance is appreciated.