0 Replies Latest reply on Jun 15, 2017 4:04 PM by GioFic95

    E_ADEPT_DOCUMENT_TYPE_UNKNOWN downloading a book from Google Play Books

    GioFic95

      Hi!

      As suggested by the title, I get an error when I try opening a book I downloaded from Google Play Books with ADE.

      This is the error:

      ADE1.png

      (in English it should sound like "Unable to download. License server communication problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN").

      I also tried downloading the book manually from the URL in the .acsm file, but I get another error:

      ADE2.png

      I contacted Google Play assistance but they couldn't help me.

      I tried uninstalling and reinstalling ADE, on two different PCs, but it didn't worked.

      I downloaded the .acsm file many times, for .epub and .PDF version of the book, but it didn't worked.

      I didn't have any problem with books downloaded before and after that one from Google Play Books.

       

      Can someone give me any advice?

      Thank you in advance.