3 Replies Latest reply on Jun 16, 2017 7:03 AM by BobLevine

    Shortcuts/ Menues of InDesign CS5.5 do not work anymore

    mscforester Level 1

      Hy folks!

      I run CS5.5 premium under Win 7 ultimate on a Lenovo P50 workstation with an 4K monitor.

      After successfully installing CS 5.5 InDesign worked a few day properly, but then I could not activate the icons at the left side with mouse (only via keyboard combinations) and the menues on top of the window can not been activated anymore, neither with mouse nor keyboard.

      The same programm I installed for test on a Lenovo T400 with Win 7 professional and here it works without any problems for weeks.

      Internet suggest delete cache and preferences in C:/user/app data/roaming... and .../local... but problem continues ;-(

      After re-installing programm same result: some days working, then as descripted.

      Any idea how to get InDesign working propperly again?

      Thanks a lot in advance!