2 Replies Latest reply on Jun 19, 2017 12:44 PM by johnrellis

    Adobe Lightroom CC keeps crashing randomly when I edit .ORF files

    quixilver

      I've been using lightroom for years and haven't had a problem until I started editing .ORF files from my Olympus.  I will copy and paste the details of the crash if anyone can help.  I've also uninstalled and reinstalled, and have the latest version of LR CC.  Windows 7 64bit

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version: 6.10.1.10

        Application Timestamp: 591f413f

        Fault Module Name: atio6axx.dll

        Fault Module Version: 22.19.157.3

        Fault Module Timestamp: 58ebb9e6

        Exception Code: c0000005

        Exception Offset: 0000000000f936e7

        OS Version: 6.1.7601.2.1.0.256.1

        Locale ID: 1033

        Additional Information 1: b0ee

        Additional Information 2: b0eef9913f1bdd4cb1ab2f8e20e11b96

        Additional Information 3: 67c1

        Additional Information 4: 67c16ab7aa32c2c3ac314bf33ac19d46