Configuration error

[Sushil_Sharma]

Please help me out, how to fix configuration error 16 in Adobe Xd in windows 10

[Preran]

Hi Aadis,

Can you try the solution from Jeff Configuration Error 16 when opening Adobe XD on Windows 10 in this forum post and let us know if it helped?

Thanks,

Preran

[Sushil_Sharma]

Preran  wrote

Hi Aadis,

Can you try the solution from Jeff Configuration Error 16 when opening Adobe XD on Windows 10  in this forum post and let us know if it helped?

Thanks,

Preran

Sir, i have tried but it is not working. Sir please suggest me another solution asa soon as possible.

[Preran]

Moving your post to the Creative Cloud download and install forum. The experts here should be able to help you.

Thanks,

Preran

[Jeff A Wright · Accepted solution]

Aadis to confirm you implemented the steps listed in https://helpx.adobe.com/creative-cloud/kb/configuration-error.html  and were able to successfully located the SLStore and Adobe PCD folders on Windows 10?  If so can you please post a screen shot of the file permissions set for both folders?  Details on how to post a screen shot can be found at FAQ: How do I capture and post a screen shot or video?​.

If you have any questions on how to implement the steps listed in Configuration error in Adobe Creative Cloud then please update this discussion Aadis.

[Gamerxx13]

Hi,

I am having this problem to. I recently reinstalled Windows 10 and now I cannot install Adobe Photoshop CC 2017. I am getting the same error. I have successfully located both the SLStore and Adobe PCD and gave those full control but it still did not help and it is still giving me the error. Do you know what I can try now?

[Jeff A Wright]

Gamerxx13 if you are unable to assign proper file permissions under the current User account then please create a new local administrator account.  Details on how to implement a new account can be found at Adobe troubleshooting: Creating an admin account in Windows​.