1 Reply Latest reply on Jun 19, 2017 7:42 AM by kglad

    can not open pdf which created by ms office

    jasonchongkn Level 1

      I have received an email with pdf attachment which created with MS office 2010. I don't know why I can't open it, the cursor is rolling and nothing to display. All pdf attachments from the sender are not openable and hanging. When I open the acrobat and want to update the application, it shows that a update can be downloaded. Then, I clicked download and install, there was an error said can not be installed....

      At last, I opened acrobat and clicked repair, it worked fine! I can open the sender's pdf now, but it will happen again! I have tried to reinstall the application, but the result is same!